Frequently Asked Questions
The following questions are a few common queries we get from our customers. If you have a question that is not covered below, please do not hesitate to get in touch with us by calling 0800 368 8373 or emailing firstname.lastname@example.org.
Do you provide supplies for hired toilets and sanitization units?
Our highly-responsive team can easily move your portable toilets to a new location. We can also provide quick-fix replacements and offer regular and reliable emptying, cleaning, and restocking services.
What support do you offer for temporary toilet solutions ?
LetLoos has a 24-hour helpline to offer support if unexpected incidents or accidents occur. Shortly after a phone call, our emergency team can be on site.
Do I need an account to hire LetLoos services ?
No. You can arrange a quick temporary toilet hire from us even if you don’t have an existing contract.
For more details on how you can benefit from our toilet hire support services, request a quote by completing our online form or call our friendly team.
Which areas do you provide toilet hire support services ?
LetLoos is proud to serve the London, Essex, and Hertfordshire areas. If you require facilities at a location in any of these three areas, we will be able to deliver your temporary toilet solution to you the next day, even if you are in a rural location or difficult to access.
Do mobile shower units include a changing area?
Yes. Our mobile shower units offer spacious changing areas within each separate shower cubicle.
Can I hire a mobile shower unit for an outdoor event ?
Our mobile shower units can be fitted at almost any location, making them suitable for all kinds of outdoor events.
Are LetLoos’ mobile shower units able to provide hot water?
Each cubicle is installed with its own water heater, allowing the temperature of each shower to be regulated independently. The system includes an in-built heater tank and pumps to ensure that the water pressure of each shower is on par with what you’d experience from a home shower.
How do I hire a unit for my event?
Simply call us today or complete our contact form to hire our luxury toilet trailers for your next big event.
Can I hire a luxury toilet trailer for an outdoor event?
Our luxury trailers are suitable for a variety of events, from outdoor festivals and wedding receptions to construction sites. As long as there is a flat surface and plenty of space, we can supply luxury toilet trailers for your event.
What areas do you cover ?
Will I be able to hire your unites for outdoor use?
Whether you’re organising an outdoor wedding or need to provide additional toileting facilities at inaccessible sites, baby change and disabled toilets are essential. They are especially useful in cases where it may be difficult to use a regular portable toilet or where other facilities are unavailable. Alongside other standard toilets, these bathroom facilities provide a full suite to meet the needs of all visitors.
Contact us today to find out more about hiring our disabled and baby changing toilet units. Call us today or fill in our online form to receive your free quote.
Are these units suitable for both disabled and baby change use ?
Yes. Our LetLoos units are designed with extra room and handholds to cater to those with disabilities. They also include full baby changing facilities.
What areas do you cover ?
What exactly are portable chemical toilets ?
Chemical toilets have a reservoir situated just beneath the toilet seat, which contains chemicals. These act to reduce odour and partially disinfect waste. The waste contained in portable chemical toilets must be pumped out and cleaned regularly if they are subject to heavy use, but they are a great solution for short-term events.
Can I hire a portable chemical toilet long term ?
If you’re planning to hire portable chemical toilets over the long-term, you will need to put services in place to regularly empty, clean and replenish the chemical toilets on your site. This is something LetLoos can assist with.
Do you provide sanitary supplies with portable chemical toilet hires ?
If you need sanitary supplies, such as soap, hand wash and toilet paper, we can also provide these. To find out more about how much your portable toilet hire will cost, get in touch or complete our online form, and we’ll discuss your needs and offer you a free quote.
Do I need an account to place an order ?
Our flexible contract solutions mean that you do not need an account to place an order. You can contact our professional and friendly team for a free quote using our online form or by calling us directly.
What should I do if I need a welfare unit urgently emptied ?
If you need your welfare unit tank emptied quickly, give us a call and our trained and responsive team will be able to provide a swift emptying solution.
What areas can you contract to ?
We’re proud to serve the areas of London, Essex and Herefordshire. Our efficient and thorough team can cater to these locations, even when your facilities are in a remote location or where access can be challenging.
My project requires night servicing. Can LetLoos provide overnight servicing ?
We can accommodate a wide range of specific requests. The highly-trained LetLoos team is reliable and always aims to arrive and depart your site promptly, with no mess and minimum interruption to your work and the provision of your chosen facility.
Do I need an account to hire a welfare unit from LetLoos ?
No. Even if you don’t have a current account with us, you can hire our welfare unit solutions and benefit from our responsive and reliable support services for as long as you need.
How much will a contract hire cost ?
The cost of your welfare units will depend on your unique circumstances. Simply fill in our handy online form to request a callback, or ring us on 0800 368 8373 for your free, no-obligation quote.
What happens if I have a problem ?
Our LetLoos team is available 24/7 to ensure that your welfare unit solution is always fully stocked and cleaned to meet health and safety standards. We are also always on hand to help with any issues that may arise.
Can I place an order for delivery the next day?
We offer guaranteed next-day delivery as standard so that you can get the toilet you need quickly. Our choice of long or short-term contracts means that you have total flexibility in selecting how long you wish to hire your units for.
What happens if I have a problem with my hire?
With no account needed to hire and a 24-hour customer support line, we do all we can to make hiring shower units a simple process. Should you have a problem, day or night, contact a member of our team and they’ll be happy to assist you.
Do I need to have mains water access ?
Yes. As our mains-connected portable toilet hire require full sewage and water connection, you will need to have access to a mains system. Our professional and experienced team can help decide the best location to install your unit.
How long can I hire a mains connected portable toilet for ?
Our premium mains-connected solutions can be hired for as long as you need them. Our professional team is always on hand to assist with the installation, maintenance and eventual removal of your unit.
Does it cost more to hire a mains connected toilet ?
While the initial installation will cost more, for urban projects requiring a solution for heavy or long-term use, a mains-connected toilet is often a cheaper solution, as periodic emptying is not required.
To hire a mains-connected portable toilet or find out more about the services and products we have available, call us on 0800 368 8373.
How much does it cost to hire a hot wash toilet ?
We pride ourselves on delivering quality at an affordable price. The cost of hiring will depend on a number of factors, including the size of your chosen unit and how many units you require. Call us now on 0800 368 8373 to find out more about hiring a hot wash toilet and to receive a free, no-obligation quote.
Can you provide both hot and cold running water ?
Yes. All of our hot wash toilets include hot and cold running water.
How long will it take for my order to arrive ?
Our team can usually deliver your hot wash toilets to you the day after you order. This minimises delay and enables you to get on site as soon as possible.
Are these suitable for use at construction sites ?
Our LetLoos hot wash toilets are a great option for construction sites and can be fitted almost anywhere, ensuring workers always have easy access to quality, sanitised bathroom facilities.
What are the benefits of a hot wash toilet ?
For more information on our hot wash toilet hire, fill in our contact form to request your free callback at a time that suits you.
WIll my hire include cleaning services ?
All of our chemical portable toilets are regularly drained, cleaned, disinfected and deodorised, meaning that you don’t have to worry about a thing.
Is mains water connection required to hire a chemical portable toilet ?
No. As these units are portable they do not need to be connected to a ground hole, septic tank or mains water system.
Can you deliver to a remote location such as a countryside construction site ?
No matter where in London, Essex or Hertfordshire your sites are, we guarantee on-time toilet delivery and collection whenever you need it. This could be in the middle of the city or in a relatively remote rural area.
What should I do in case of an emergency ?
Occasionally, portable toilets will encounter malfunctions. These can prove worrisome for event organisers. Fortunately, LetLoos is on hand 24 hours a day to combat any issues. Anyone encountering a problem should phone our emergency helpline.
How many portable toilets do I need for my construction site ?
The number of portable toilets you will need will depend on the number of staff you employ, how heavily they are used and the frequency of guests to your site. You can use our calculator to determine how many portable toilets will satisfy your needs. If your workforce is regularly exposed to dirt, grime or hazardous chemicals, you may also require on-site portable shower units.
How much does it cost to hire portable toilets ?
This will depend on how many toilets are required and how long they are needed for. As regular cleaning and maintenance comes as standard, this will also be take into account when we quote you for our services. Get in touch with us with details of your requirements to receive a free, no-obligation quote.
Which portable toilet is best ?
The portable toilet best for you will depend on the purpose of your toilet hire. For construction sites, large festivals or public events, a combination of standard chemical portable toilets and urinal stations is usually both a cost-effective and space-efficient option. For smaller, more exclusive events, you may choose to opt for some of our VIP toilet trailers, which are a higher-end, more luxury solution.
What happens to the waste ?
With LetLoos, customers do not have to worry about dealing with waste. We offer emptying services for each of the different types of toilet we provide, in addition to providing tank emptying of septic, Klargester and cesspit tanks.
How do portable toilets work ?
Portable toilets work in a similar way to conventional domestic toilets, by flushing and carrying waste away. The key difference is that the waste is not emptied into a sewer, but is instead carried to a holding tank attached to the portable toilet. These holding tanks contain chemicals that break down and deodorise waste.
What exactly is a portable toilet and is it right for me ?
Portable toilets are self-contained facilities that work without the need for plumbing hookups. They are an essential resource for camping sites, outdoor festivals and isolated areas that are not in convenient reach of public amenities. They are also suitable for construction sites, with some sites able to accommodate more permanent mains-connected portable toilets.