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Frequently Asked Questions

The following questions are a few common queries we get from our customers. If you have a question that is not covered below, please do not hesitate to get in touch with us by calling 0800 368 8373 or send an email to [email protected]

No mains water or drainage is required with our toilets, They arrive ready to use and maintained by us. Contact the sales team to find out more 0800 368 8373

A chemical toilet collects waste in a holding tank and uses chemicals to break it down to minimize odours. take a look here to find out more https://bit.ly/chemicaltoilets

All toilets are serviced/cleaned once a week unless extra services are requested upon booking at an additional cost of £30+vat per extra service 

The weekly hire price includes the following;

  • Removal of all waste and tanks replenished with fresh chemicals
  • 2x Toilet rolls
  • Hand soap refilled when needed
  • Sink water
  • Air freshener when needed

One of our tankers will visit your location and vacuum all the effluent liquid out of the tank, and at the end of each day, our tanker trucks visit Thames Water treatment plant and pump the effluent fluid into the sewage system so it can be processed. 

All our staff have the correct training and use the proper PPE to carry out this job. We are regulated and licenced by the Environment Agency to remove waste safely.

We deliver our toilets, welfare units and tailers in some of the remotest locations in the U.K. We have a range of lifting hiabs, trolleys, barrows and skates. If you feel your site will be a tricky delivery, then please do make sure you contact the team before you place the order.

No, you don’t we supply mobile toilet solutions to both trade and domestic customers.

Fill out the quote form on the website and one of the sales team will be in touch to run through your requirements with you.

Were here to help 24/7 so feel free to contact us

We guarantee next day delivery if the order is placed before 12 pm.

Contact us either via phone +448003688373 or email [email protected] and we will be happy to get that sorted.

We offer our customers 24/7 customer service so if you have special requirements regarding delivery/collection or servicing then talk to one of the sales team and they will be happy to assist. Contact Us

We are rapidly expanding and covering larger areas of the UK to check to see if we cover your area click here and enter your postcode